Privacy Policy

Privacy Policy

Introduction

At https://best-first-aid-for-pepper-spray.selfsecure.net, we are dedicated to protecting your privacy and securing your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and management of information about our users in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales Privacy Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Transparence and Accountabilité Law (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  1. Website: Our primary website at https://best-first-aid-for-pepper-spray.selfsecure.net.
  2. Applications and Services: Any mobile or web applications we offer that are linked to this Privacy Policy.
  3. Online Interactions: Activities performed by users when they access, use, or engage with our services, such as account creation, purchases, or subscription sign-ups.
  4. Third-Party Links: While we provide links to external platforms, these third-party sites have their own privacy policies, and this Policy does not extend to them. Users should review the privacy practices of any third-party service they visit.

Data Collection and Processing

Types of Personal Data Collected:

  • Account Information: Details required to create and manage user accounts, including usernames, email addresses, and password hashes.
  • Payment Information: Credit card details, billing addresses, and transaction history for processing purchases.
  • Financial Information: Bank account numbers (if used for direct debits or other financial transactions).
  • Purchase Information: Records of products or services purchased, order history, and associated shipping details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and mobile phone numbers, to facilitate communication.
  • Location Data: Information about your geographical location when you interact with our apps or websites.
  • Feedback and Reviews: User-submitted comments, ratings, and reviews to enhance our services.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless access.
  • Product Interaction: Details on how you interact with our products, including views, clicks, and purchases, to personalize your experience.

Collection Methods:

  • User Input: We collect data directly from you when you create an account, make a purchase, or provide feedback.
  • Automated Technologies: Cookies and tracking pixels are used to gather information about your interactions with our sites and services.
  • Third-Party Sources: We may receive data about you from third parties who have permission to share it with us, such as payment processors or analytics providers.

Cookies and Data Collection Technologies

We employ cookies and similar technologies to enhance user experience and gather analytics on website usage. Cookies can be categorized into:

  1. Strictly Necessary: Essential for the basic functionality of our websites and services.
  2. Preferences: Allow us to remember your preferences, such as language settings or location choices.
  3. Analytics: Used to track user behavior and gather statistics to improve our services.

Users have control over non-essential cookies through our Cookie Manager, where they can customize their cookie preferences.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose for which the data was collected is fulfilled, we will securely delete or anonymize it. Our retention periods vary based on the type of data and its use:

  • Account information: Retained indefinitely until the account is closed.
  • Purchase history: Typically kept for 7 years post-purchase for tax and legal purposes.
  • Communication records: May be retained for up to 3 years for customer support and marketing analytics.
  • Analytics data: Generally retained for 12 months before being anonymized or deleted.

Your Data Rights

Depending on your location, you have specific rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting our use of your data while we verify or address concerns you’ve raised.
  • Data Portability: Receiving a copy of your data in a structured format, and the right to transfer it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data rights.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for the latest information.

Contact Information

For any inquiries, data requests, or complaints regarding privacy, please contact us:

We are committed to handling your personal data with the utmost care and transparency. By using our services, you agree to the terms outlined in this Privacy Policy.